Registration & Attendance Policies

Open Door Policy

We feel that parents have the right to drop by the program or join a field trip, and to ask questions and offer suggestions. Should you wish to speak with one of the teachers at any time simply just request a meeting and we will do our best to accommodate you as quickly as possible.  We want you to feel welcome.  Please feel free to talk to your Child Care Staff.  We are committed to making your child’s Out of School Care experience as positive as it can be, not just for your child, but for your family.  We would like to extend to you and your child a warm welcome to C&S Child Care Inc.  We are happy to have you!

Attendance Policy

Should your child be away please contact the centre to inform the staff of their absence, and also their projected return date. Should your child be absent for more than 2 weeks with no verbal notice or contact given to the centre, we will assume that you have chosen to withdraw from the program, and therefore your space will be given away. You will also be charged that month’s fee.

Registration Policy

Registration for the new school year begins in Late January each year.  We allow our current families to apply for re-registration and then open up registration to the general public in February.

Once we announce re-registration for the following September, then our current families will submit their request for care by the set forth due date. We will process all requests and submit acceptance emails to those families whom we have granted space to.

Upon receiving your acceptance email you will have a specified amount of time, noted in your acceptance email, to submit your non-refundable Registration fee of $75. This is done by submitting both the EFT form and PAD form. Your first payment will be September 1st, the monthly fees are processed on the first of each month from September, up to and including, June. Should you decide to withdraw before the start of the new school year, you will have until May 1st to submit your request, after such time, your September Fee is non-refundable.  Your placement is not confirmed until all payment information has been received, if you do not submit payment details by the deadline stated in your acceptance email, then you forfeit your placement and it will be given to the next person in line.

Hours of Operation

In August, a letter outlining some details, including gradual entry, will be sent home by email. The preschool classes are scheduled around the Kindergarten gradual entry schedule set out by Holly Elementary school.

Classes run Monday to Friday, from 9:00 am – 1:00 pm
3yr old Program – Tuesday & Thursday
4yr old Program – Monday, Wednesday & Friday
*Full Time Monday to Friday is available pending enrolment*

We are closed during all school closures, this includes Pro D Days, Winter and Spring Break as well as during all Statutory Holidays, including Easter Monday. We are also closed the summer months of July and August.

C&S Child Care will follow the school calendar of the Delta School District.  Therefore, our first day back in September will be decided upon, after review of the Kindergarten Gradual Entry.  Our Last day with the Preschool children will be one week prior to the end of June.  The remaining days in June will be utilized by staff to clean and close up the centre for the summer.

Professional Development Days

Due to licensing regulations, we are unable to run our Preschool Program at the same time as our Out of School Care Program.  Therefore, the Preschool will be closed on School District Pro D Days, as the older children will be in session all day.

School Closure Due to Severe Weather Conditions, Natural Disasters or a Global Pandemic.

In the event of severe weather conditions, C&S child care will follow the lead of the Delta School District. If the public schools are closed, C&S child care will be closed. Parents are advised to check with CKNW 980 am or or to see if the schools are closed. Please also review our Pandemic Policy located on the main page of our website.

Arrival and Departure

The parent/caregiver is expected to deliver the child directly into the classroom. Teachers will open the door in the morning when they have set up and are prepared for the day.

Upon dismissal parents are expected to wait outside the classroom until the door opens. Children will be called individually and be passed to the parent/ caregiver. Please refrain from coming into the room to pick up your child (except on party days or other special occasions). This dismissal procedure ensures that each child is released to the correct person. If your child is going home with someone else, it is important that you advise the teachers of the pick up person. Teachers will not release your child to an unexpected person.  We will not release a child to a person that we feel is unsafe or unfit to be transporting your child. In this event, we will contact the parent or the emergency contact.

You are responsible for picking up your child on time. It is very hard for a child to wait when all the other children have left. Also, teachers have very little time before, between and after class so we cannot look after your child.  If you know you are going to be late picking up your child, please phone (604-946-4060) and speak to one of our C&S Child Care Staff. If you are late more than a couple of times, you will be charged $10 for the every 10 minutes you are late.  We are bound by our license to call the ministry after one half hour. We appreciate your help in this area.

FEES & Payment Policy


Preschool fees are based on the yearly program and are divided into ten monthly payments.  The first payment is due September 1st. We are unable to reduce fees for absences due to illness (child or staff), vacation, natural disasters, or global pandemic.  Your monthly fee guarantees that your child retains his or her spot in the program. 

Childcare subsidy is available through the Ministry of Children and Family Development

Fee Schedule  

Each child must pay a $75.00 non-refundable registration fee in addition to their monthly payments.

Fees are due the first of each month starting in September and running through June.  Your September payment becomes Non-refundable as of May 1st prior to the start of that school year.  If you need to withdraw your child for some reason, please see our withdrawal form located below.

If you are registering part-way through the school year then you will be expected to pay the $75 Non-refundable registration fee, and your first month will be prorated at $30 per day. Monthly fees will commence on the 1st of the following month.

If a payment is returned NSF you will be charged a $25.00 NSF Fee and you will have 7 days to pay the NSF fee plus your monthly fee. Failure to do so may result in the withdrawal of your child.

Parents must give 1 month’s written notice, prior to the first of the month in which you wish to withdrawal.  To withdrawal or make changes to their child’s care in our program(s), please inform us 30 days or more prior to the first of the month in which you wish to withdrawal. This includes a request to lower number of days in which your child attends C&S Child Care Inc. You must print and submit a withdrawal form, located here. No withdrawals or changes to care, accepted after May 1.  If you withdraw your child after May 1st, your June fee will still process as you did not meet the agreement as noted above.